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Organizational Health Maintenance: The Design Of A Knowledge-Based Strategy Support System
Published 1993 · Computer Science
Rather than reacting to strategic problems, a healthy organization should focus on preventing debilitating strategic decisions. This research takes the view that the implementation and monitoring of strategic plans should be more open to opportunistic and preventive intervention as made possible by the design and implementation of innovative information systems technologies employing recent knowledge-based systems advancements. A knowledge-based alerting approach to organizational health maintenance OHM is developed. Critical to this approach is the determination of a set of triggers for determining when actions are deemed necessary for preventing strategic problems. An OHM System architecture and implementation are described.