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Estimation Of Retrial Rate In A Retrial Queue

G. Falin
Published 1995 · Mathematics, Computer Science

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We consider estimation of the rate of retrials for anM/M/1 repeated orders queueing system with the help of integral estimators. The main problem is connected with the statistical accuracy of the estimator, i.e. with its variance. We derive a simple asymptotic formula for this variance when the interval of observation is long. In connection with this problem we introduce a new Markovian description of retrial queues.
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