Online citations, reference lists, and bibliographies.
← Back to Search

Psychological Contract Breach And Organizational Commitment In The Greek Banking Sector: The Mediation Effect Of Job Satisfaction

Xanthi-Evangelia Antonaki, P. Trivellas
Published 2014 · Psychology

Cite This
Download PDF
Analyze on Scholarcy
Share
Abstract A plethora of studies have reported on the negative relationship between Psychological Contract Breach (PCB) and work attitudes such as Job Satisfaction (JS) and Organizational Commitment (OC). Prior research has examined and elaborated the aforementioned relationships through the spectrum of social exchange and equity theory, which suggest that individuals search for fair and balanced exchange relationships. This study aims to provide empirical evidence on the role of PCB and JS as predictors of OC of bank employees in Greece. PCB is conceptualized by six dimensions: (a) benefits, (b) pay, (c) advancement opportunities, (d) the work itself, (e) resource support, and (f) a good employment relationship. Drawing from a sample of 262 bank employees, this study confirms the mediating role of JS on association between specific PCB aspects and OC, elevating the importance of their role in the organizational context of the banking sector.
This paper references
The psychological contract as an explanatory framework in the employment relationship.
L. Shore (1994)
10.1037/0021-9010.82.5.812
Perceived organizational support, discretionary treatment, and job satisfaction.
R. Eisenberger (1997)
10.1037/0022-3514.51.6.1173
The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations.
R. M. Baron (1986)
10.1111/J.1464-0597.2004.00187.X
The Psychology of the Employment Relationship: An Analysis Based on the Psychological Contract
David E. Guest (2004)
10.1177/001872678203500204
A Unified Model of Turnover from Organizations
Allen C. Bluedorn (1982)
10.1080/14697010500359250
Organisational change management: A critical review
R. By (2005)
10.1007/BF01384942
Psychological and implied contracts in organizations
D. Rousseau (1989)
10.1002/(SICI)1099-1379(199801)19:1<29::AID-JOB818>3.0.CO;2-U
Examination of the combined effects of work values and early work experiences on organizational commitment
J. Meyer (1998)
10.1108/02683941011056969
Perceived organizational support as a mediator of the relations between individual differences and psychological contract breach
Mark M. Suazo (2010)
10.1108/01425450710714487
Psychological contract assessment after a major organizational change
V. Bellou (2006)
10.1002/JOB.207
The effects of psychological contract breach and organizational cynicism: not all social exchange violations are created equal
J. Johnson (2003)
10.1016/0148-2963(88)90081-1
Performance and job satisfaction effects on salesperson turnover: A replication and extension
M. Johnston (1988)
Understanding Psychological Contracts at Work: A Critical Evaluation of Theory and Research
N. Conway (2006)
10.2307/2092623
THE NORM OF RECIPROCITY: A PRELIMINARY STATEMENT *
A. Gouldner (1960)
10.2307/3151312
Evaluating structural equation models with unobservable variables and measurement error.
C. Fornell (1981)
10.5465/AMR.1997.9707180265
WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS
E. Morrison (1997)
10.1016/J.JVB.2010.09.007
The relationship between psychological contract breach and organizational commitment: Exchange imbalance as a moderator of the mediating role of violation
V. Cassar (2011)
10.1002/JOB.173
A psychological contract perspective on organizational citizenship behavior
Jacqueline A-M. Coyle-Shapiro (2002)
10.1002/JOB.4030110506
New hire perceptions of their own and their employer's obligations: A study of psychological contracts
D. Rousseau (1990)
10.2307/2393868
Trust and Breach of the Psychological Contract
S. Robinson (1996)
10.1002/JOB.126
Not seeing eye to eye: Differences in supervisor and subordinate perceptions of and attributions for psychological contract breach.
Scott W. Lester (2002)
10.1111/J.1468-5914.2007.00330.X
Towards a Dynamic Model of the Psychological Contract.
René Schalk (2007)
10.1111/J.1744-6570.2007.00087.X
THE IMPACT OF PSYCHOLOGICAL CONTRACT BREACH ON WORK‐RELATED OUTCOMES: A META‐ANALYSIS
H. Zhao (2007)
10.1016/S0065-2601(08)60108-2
Inequity In Social Exchange
J. S. Adams (1965)
10.1002/JOB.4030160309
Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior
S. Robinson (1995)
10.1080/09585192.2011.561223
Experiencing organizational change in Greece: the framework of psychological contract
Maria Tomprou (2012)
10.1002/1099-1379(200008)21:5<525::AID-JOB40>3.0.CO;2-T
The development of psychological contract breach and violation: a longitudinal study
S. Robinson (2000)
10.5465/AMR.1985.4278960
A review and reconceptualization of organizational commitment.
A. E. Reichers (1985)
10.1108/S1474-7979(2009)0000020014
The Use of Partial Least Squares Path Modeling in International Marketing
J. Henseler (2009)
10.1037/0021-9010.78.4.538
Commitment to organizations and occupations: Extension and test of a three-component conceptualization.
J. Meyer (1993)
10.1006/JVBE.2001.1842
AFFECTIVE, CONTINUANCE, AND NORMATIVE COMMITMENT TO THE ORGANIZATION: A META-ANALYSIS OF ANTECEDENTS, CORRELATES, AND CONSEQUENCES
J. Meyer (2002)
10.1108/09513550710823515
Identifying employees' perceptions on organizational obligations
V. Bellou (2007)
Management: Skills and Application
Leslie W. Rue (1992)
10.1108/02683941111138994
Implications of psychological contract breach: A perceived organizational support perspective
Mark M. Suazo (2011)
10.1002/(SICI)1099-1379(1998)19:1+<679::AID-JOB971>3.0.CO;2-N
Assessing psychological contracts: Issues, alternatives and measures.
D. Rousseau (1998)
10.1016/S1053-4822(02)00045-1
Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences
H. Weiss (2002)
10.1108/02683940910928856
The mediating role of psychological contract violation on the relations between psychological contract breach and work‐related attitudes and behaviors
Mark M. Suazo (2009)
10.1016/S1746-9791(05)01101-6
Reflections on Affective Events Theory
H. Weiss (2005)
10.1016/1053-4822(91)90011-Z
A three-component conceptualization of organizational commitment
J. Meyer (1991)
10.1002/JOB.4030150306
Violating the psychological contract: Not the exception but the norm
S. Robinson (1994)
10.2307/20159586
The Impact of Personality on Psychological Contracts
U. Raja (2004)
10.4324/9780203792643
Exchange and Power in Social Life
P. Blau (1964)
10.2307/2063864
Social behavior; its elementary forms
G. C. Homans (1961)
10.1111/1467-6486.00210
Consequences of the psychological contract for the employment relationship: a large scale survey
Jacqueline A-M. Coyle-Shapiro (2000)
10.1037/0021-9010.69.3.372
Testing the "Side-Bet Theory" of Organizational Commitment: Some Methodological Considerations
J. Meyer (1984)



This paper is referenced by
Mediating role of psychological contract breach between workplace bullying, organizational commitment & employee turnover intentions
Muhammad Shaukat Malik (2018)
Psychological Contract Violation and Affective Commitment: The Mediating Effect of Cynicism and the Moderating Effect of Employees’ Expectations
S. M. Badawy (2020)
Psychological Contract Breach and Affective Commitment in Banking Sector:The Mediation Effect of Psychological Contract Violation and Trust
Saman Hazrati (2017)
PSYCHOLOGICAL CONTRACT BREACH , WORK ENGAGEMENT AND TURNOVER INTENTION Evidence from Banking Industry in Pakistan
S. Malik (2016)
10.35940/ijrte.f7994.038620
Job Satisfaction: Difference in Levels among Selected Industries
S. Sharma (2020)
Evaluation of Job Satisfaction and Related Factors among Employees of One of the Banks in Mazandaran Province
S. Etemadinezhad (2018)
10.1080/23311975.2019.1608668
Human resource practices and organizational commitment: The mediating role of job satisfaction in emerging economy
Mehwish Jawaad (2019)
10.1177/1747954119848420
Psychological contract, job satisfaction, commitment, and turnover intention: Exploring the moderating role of psychological contract breach in National Collegiate Athletic Association coaches
G. Bravo (2019)
10.1007/978-3-319-33865-1_8
Personal Characteristics and Job Satisfaction of Greek Banking Employees
Dimitrios Belias (2017)
International Conference on Advancements in Computing & Management (ICACM-2019)
Sapna Newar (2019)
10.7176/ejbm/11-23-11
The Impact of Organizational Change on Employees Psychological Contract Breach in the Nigerian Oil and Gas Industry
Marian Lawrence Apoh (2019)
10.35940/ijrte.a2554.059120
An Analysis of Employee Satisfaction as a Reliable Predictor of Employee Retention in MNCS Working in India
R. Singhal (2020)
10.4018/978-1-5225-0948-6.CH008
Examining the Roles of Job Satisfaction and Organizational Commitment in the Global Workplace
Kijpokin Kasemsap (2017)
10.36602/faj.2019.s2.v2.02
العقود النفسية لدى أعضاء هيئة التدريس الجامعي: دراسة حالة على جامعة مصراتة
أميمة سليم جهيمي (2019)
10.1007/978-3-319-33865-1_10
Personal Characteristics and Organizational Culture of Greek Banking Employees
Dimitrios Belias (2017)
Workplace Envy and Turnover Intention among Employees of National Postgraduate Medical College of Nigeria
I. O. Kolawole (2020)
10.26493/1854-4231.13.111-136
The Importance of Employee Satisfaction: A Case Study of a Transportation and Logistics Service Company
Eneja Sila (2018)
10.21608/ijhth.2019.92755
An examination of the relationships among Organizational Cynicism, Organizational Commitment, and Psychological Contract in the Hotel Industry
Rania Hafez Mahmoud Gharib (2019)
10.1108/JWL-09-2017-0080
The Factors That Influence Transfer of Training and Its Effect on Organizational Citizenship Behaviour.
Nik nadian nisa Nik nazli (2018)
10.5430/MOS.V4N1P1
A Research for Determining the Relationship between the Organizational Cynicism and the Organizational Commitment
Erdoğan Kaygın (2016)
10.22191/gobernar/vol3/iss5/2
NPOs and their Stakeholders’ Psychological Contracts: The Value of Implicit Expectations in Bolivia
María Reneé Barreal (2019)
10.1007/978-3-030-16099-9_2
Perceived Corporate Social Responsibility and Job Satisfaction in a Port Logistics Organization
P. Reklitis (2017)
PSYCHOLOGICAL CONTRACT VIOLATION AND AFFECTIVE COMMITMENT: THE MEDIATING EFFECT OF CYNICISM AND THE MODERATING EFFECT OF EMPLOYEES’ EXPECTATIONS
Mohamad Saad Mohamad (2016)
10.16930/2237-7662/RCCC.V17N50.2546
Efeitos do contrato psicológico na afetividade e satisfação no trabalho de auditores
V. D. Santos (2018)
10.17512/PJMS.2017.15.2.06
Social support change as a moderator and organizational commitment as a mediator between pre-entry expectation and turnover intention : a study among life insurance agents in Tianjin, China
L. Hao (2017)
Effect of job satisfaction on turnover intention: an empirical investigation on Nigerian banking industry
M. G. Ibrahim (2016)
10.5539/IJBM.V10N9P215
The Mediating Role of Job Characteristics in the Relationship between Organizational Commitment and Job Satisfaction
Ahmad Adnan Al-Tit (2015)
10.1007/s13520-020-00109-4
The relationship between psychological contract and voice behavior—a social exchange perspective
K. R. Memon (2020)
10.31580/IJER.V3I1.925
Job satisfaction of female employees in microfinance institutions of Bangladesh
N. Uddin (2020)
10.1108/er-09-2019-0372
Psychological contract violation and turnover intention: the role of job dissatisfaction and work disengagement
Muhammad Umer Azeem (2020)
10.2139/ssrn.3056216
The Impact of Psychological Contract on Organisational Commitment: A Study on Public Sector of Maldives
Z. Hassan (2017)
Human capital retention: Developing and validating a structural model of selected antecedents of intention to quit
O. Samuel (2017)
See more
Semantic Scholar Logo Some data provided by SemanticScholar