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Need For Clarity As A Moderator Of The Role Ambiguity-Job Satisfaction Relationship

Philip G. Benson, Edward R. Kemery, William I. Sauser, Karen E. Tankesley

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The use of need for clarity as a moderator of the relationship between role ambiguity and job satisfaction was investigated. A sample of 370 employees of a large southeastern university responded anonymously to questionnaires. Results indicated that needfor clarity is in fact an independent predictor of job satisfaction, with high need for clarity related to low job satisfaction. In addition, needfor clarity added significantly to prediction of job satisfaction, beyond that for role ambiguity as a sole predictor. However, need for clarity did not function as a true moderator variable.