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Ecossistemas De Inovação: A Natureza Da Inovação Em Serviços

Anita Kon
Published 2016 ·

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O artigo examina as caracteristicas dos ecossistemas de inovacao focando o papel das inovacoes nas atividades de servicos envolvidas. O ensaio objetiva investigar as premissas teoricas sobre as funcoes e caracteristicas dos ecossistemas de inovacao no contexto do desenvolvimento economico, particularmente observando a contribuicao dos servicos nesta dinâmica. Discute-se como estas atividades atuam como facilitadoras da operacionalizacao da inovacao, porem por sua natureza de intangibilidade, possuem caracteristicas diferenciadas das inovacoes em tecnologia tangivel. O texto apresenta uma visao conceitual dos ecossistemas de inovacao mostrando sua forte dependencia destas atividades intangiveis. A secao seguinte trata das caracteristicas especificas das inovacoes em servicos e dos impactos consideraveis porem diferenciados que geram no contexto de cada sistema especifico. Finalmente, sao examinados varios paradigmas de operacionalizacao das inovacoes em servicos, resultantes das condicoes especificas dos agentes envolvidos e da selecao das alternativas de implementacao destas inovacoes em adequacao ao mercado em que atuam.
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