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The Structure Of "Unstructured" Decision Processes

Henry Mintzberg, Duru Raisinghani, A. Theoret
Published 1976 · Sociology

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Henry Mintzberg, Duru Raisinghani, and Andre Theoret A field study of 25 strategic decision processes, together with a review of the related empirical literature, suggests that a basic structure underlies these "unstructured" processes. This structure is described in terms of 12 elements: 3 central phases, 3 sets of supporting routines, and 6 sets of dynamic factors. This paper discusses each of these elements in turn, and then proposes a general model to describe the interrelationships among them. The 25 strategic decision processes studied are then shown to fall into 7 types of path configurations through the model.'
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