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La Rupture Et La Violation Du Contrat Psychologique : Distinction Conceptuelle Et Conséquences Sur Les Comportements De Citoyenneté Organisationnelle Et L'intention De Départ Volontaire

Moufida El Bedoui Tlik
Published 2010 · Art

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La rupture et la violation du contrat psychologique sont deux notions proches mais conceptuellement distinctes. La rupture est la perception cognitive que l’organisation a echoue a realiser une ou plusieurs des obligations objets du contrat. Quant a la violation, elle designe un etat affectif et emotionnel negatif, caracterise par la deception et la colere et susceptible d’accompagner la perception de rupture. L’objectif de cet article est de valider empiriquement cette distinction. Les resultats montrent que les consequences de la rupture sur les comportements de citoyennete organisationnelle et l’intention de depart volontaire sont distinctes de celles de la violation : la violation est directement et negativement associee aux comportements de citoyennete alors que les effets de la rupture sont mediatises par la satisfaction au travail. L’effet negatif de la rupture des obligations transactionnelles sur l’intention de depart est plus intense que celui de la violation, vu le caractere transactionnel de la relation d’echange. Enfin, la sensibilite a l’equite modere le lien entre la violation et les comportements de citoyennete profitant a l’organisation ainsi que le lien entre la rupture et les comportements de citoyennete orientes vers les individus dans l’organisation.
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