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How do I pause my subscription?

Pausing a subscription is usually useful for users who have long breaks between needing a reference manager. For example, if you are a university student and have 2-3 month summer breaks, you might want to pause your subscription and now pay in the summer months.

If you started a subscription on our website and used a credit card, you are able to pause your subscription. Otherwise, your only option is to cancel and then start a new subscription when need to use Citationsy again.

To pause your Citationsy subscription, follow these steps:

  1. Go to www.citationsy.com and log in with your existing account.
  2. Click on the user account icon located on the top right corner of your Citationsy screen.
  3. Click on “Settings” from the drop-down menu.
  4. Scroll down to “Manage Subscription” and click on it.
  5. You will then be redirected to Stripe, where you can now cancel or pause your subscription.

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