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Applications Of Artificial Intelligence And Cognitive Science Techniques In Banking

P. Lenca
Published 1996 · Psychology

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In this paper we propose to develop some cognitive science techniques which could be useful for several domains of banking. One of our main topics will be decision support systems and knowledge-based decision support systems. Thus we have to consider the knowledge acquisition stage which is known as the bottleneck in the construction of these systems. We will present a model for learning strategies established by a decision maker for a feature task of categorical judgment of objects described by several attributes. It has been improved for several domains and we will show an application to understand how individuals categorize savings plans. This knowledge will be useful for the bank consultant to be able to advise exactly what his/her clientele wants to have. To finish, some applications in the credit field, training systems, and portfolio management are briefly discussed.

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