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Frequently Asked Questions
Can I cancel my subscription at any time?
Do you offer multi-student plans for a whole class or university?
My subscription was renewed but I don’t want it anymore.
I don’t like subscriptions and I think you are trying to trick me
Will this renew automatically forever and end up costing me loads of money?
Will I be warned before my subscription renews?
Is there a student discount?
I have subscribed, but I’m unhappy
Do I lose all my projects and references if I stop paying?
How does the payment work? Do you save my credit card details?
Can I try Citationsy out before I buy it?
Are there ads on Citationsy?
Do you sell my personal data?
What happens if Citationsy is shut down or something else terrible happens before my subscrion is over?
Will Citationsy let me export my data or are you holding it hostage until I pay?