Employees And Change Management In Nonprofits
Kunle Akingbola, Sean Edmund Rogers, Alina McCandless Baluch
Published 2019 · Business
Download PDFAnalyze on Scholarcy
Effective people management is critical to the success of any organizational change effort. This chapter focuses on how to effectively manage people before, during, and after organizational change in ways that enable successful change outcomes and enhance nonprofit organizational capabilities and performance. We begin with a high-level discussion of the roles people play in successful organizational change, and how to prepare employees for change. Then we consider individual and organizational characteristics that can influence the way employees experience change. These factors include employee attitudes, emotions, personality, motivation, training and development, performance management, and compensation and rewards. Finally, we discuss the importance of creating the conditions needed for successful change management, specifically exploring the role of leadership, organizational culture, and power in effective change management.
This paper references
Organizational Stress: A Review and Critique of Theory, Research, and Applications
C. Cooper (2001)
Expanding the criterion domain? A quantitative review of the OCB literature.
Brian J. Hoffman (2007)
Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work.
H. Weiss (1996)
Service with a smile: Emotional contagion in the service encounter.
S. Pugh (2001)
Understanding organization-customer links in service settings.
B. Schneider (2005)
The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness
Daniel J. Koys (2001)
Goal regulation across time: the effects of feedback and affect.
R. Ilies (2005)
Development and application of new scales to measure the French and Raven (1959) bases of social power.
Timothy R. Hinkin (1989)
Los estilos de liderazgo transformacional y transaccional, y su impacto en el desempeño laboral
Fernández Sepúlveda (2020)
The Organizational Survey Process
J. Edwards (1993)
Workplace Stress and Indicators of Coronary-Disease Risk
B. Steffy (1988)
Personality, context, and resistance to organizational change
S. Oreg (2006)
The nature and causes of job satisfaction
E. Locke (1976)
An examination of the role of perceived support and employee commitment in employee-customer encounters.
Christian Vandenberghe (2007)
A theory of the action of the after-effects of a connection upon it.
Predicting occupational injury: The role of affectivity
R. D. Iverson (1997)
The Theory of Social and Economic Organization
P. Weintraub (1948)
Individual differences in utilizing control to cope with job demands: effects on susceptibility to infectious disease.
J. Schaubroeck (2001)
Moves that matter: Issue selling and organizational change.
J. Dutton (2001)
Forms of Value Systems: Focus on Organizational Effectiveness and Cultural Change and Maintenance
Yoash Wiener (1988)
Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.
James K. Harter (2002)
Jackson and Schuler (1985) Revisited: A Meta-Analysis of the Relationships Between Role Ambiguity, Role Conflict, and Job Performance
Travis C. Tubré (2000)
Reluctant to change: Self-enhancing responses to diverging performance measures ☆
P. Audia (2007)
The Work Design Questionnaire (WDQ): developing and validating a comprehensive measure for assessing job design and the nature of work.
F. Morgeson (2006)
The Psychology of Organizational Change: Commitment to organizational change: theory, research, principles, and practice
J. P. Meyer (2013)
Empirical validation of affect, behavior, and cognition as distinct components of attitude.
S. Breckler (1983)
The Moderating Effects of Employee Tenure on the Relation Between Organizational Commitment and Job Performance: A Meta-Analysis
T. A. Wright (2002)
EFFECTS OF CHARISMATIC INFLUENCE TRAINING ON ATTITUDES, BEHAVIOR, AND PERFORMANCE
Annette Towler (2003)
Personality and charismatic leadership
R. J. House (1992)
The job satisfaction-job performance relationship: a qualitative and quantitative review.
T. Judge (2001)
Positive affect and decision making.
A. Isen (1993)
Constructing Professional Identity: The Role of Work and Identity Learning Cycles in the Customization of Identity Among Medical Residents
Michael G. Pratt (2006)
The Nature of Emotion: Fundamental Questions
P. Ekman (1994)
Culture as social control: Corporations, cults, and commitment.
C. O'Reilly (1996)
Managing the Non-Profit Organization
P. Drucker (1990)
Situational Leadership, Perception, and the Impact of Power
Paul W. Hersey (1979)
Integrating motivational, social, and contextual work design features: a meta-analytic summary and theoretical extension of the work design literature.
Stephen E. Humphrey (2007)
Definition and conceptualization of stress in organizations
R. Schuler (1980)
Team building: proven strategies for improving team performance, fourth edition
W. Dyer (2007)
THE EFFECTS OF ORGANIZATIONAL CHANGES ON EMPLOYEE COMMITMENT: A MULTILEVEL INVESTIGATION
D. B. Fedor (2006)
Justice at the millennium: a meta-analytic review of 25 years of organizational justice research.
J. Colquitt (2001)
High-quality work, job satisfaction, and occupational injuries.
J. Barling (2003)
Work Motivation in Organizational Behavior
C. Pinder (1997)
Organizational citizenship behavior and workplace deviance: the role of affect and cognitions.
K. Lee (2002)
Process consultation revisited : building the helping relationship
E. Schein (1999)
Toward a theory of task motivation and incentives.
E. A. Locke (1968)
Social Power Bases: A Meta-Anaiytic Examination of Interrelationships and Outcomes1
P. Carson (1993)
Managing Human Resources for Nonprofits
Kunle Akingbola (2015)
The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?
S. Lyubomirsky (2005)
Mechanisms linking employee affective delivery and customer behavioral intentions.
Wei-Chi Tsai (2002)
Stressful work, psychological job strain, and turnover: a 2-year prospective cohort study of truck drivers.
E. M. de Croon (2004)
Resistance, justice, and commitment to change
R. Foster (2010)
Influence of dogmatism, risk-taking propensity, and intelligence on decision-making strategies for a sample of industrial managers.
R. N. Taylor (1974)
Choosing strategies for change.
J. Kotter (1979)
Self-Efficacy: The Exercise of Control
A. Bandura (1997)
Ceo Transformational Leadership: The Role of Goal Importance Congruence in Top Management Teams
Amy E. Colbert (2008)
Organizations, emotion and the myth of rationality.
L. Putnam (1993)
Handbook of Self-Determination Research
E. Deci (2002)
Employee coping with organizational change: An examination of alternative theoretical perspectives and models.
Mel Fugate (2008)
Work and Motivation
V. Vroom (1964)
Culture: The Missing Concept in Organization Studies
E. Schein (1996)
Field Studies of French and Raven's Bases of Power: Critique, Reanalysis, and Suggestions for Future Research
Philip M. Podsakoff (1985)
Transformational Leadership's Role in Promoting Corporate Entrepreneurship: Examining the CEO-TMT Interface
Yan Ling (2008)
THE PEOPLE MAKE THE PLACE
B. Schneider (1987)
Motivation through the design of work: test of a theory
J. Hackman (1976)
Psychological Conditions of Personal Engagement and Disengagement at Work
William Kahn (1990)
Affective commitment to the organization: the contribution of perceived organizational support.
L. Rhoades (2001)
Predicting unit performance by assessing transformational and transactional leadership.
B. Bass (2003)
You are what you measure.
S. Mckinnon (2000)
The role of organisational commitment in the analysis of resistance to change: Co-predictor and moderator effects
Riccardo Peccei (2011)
Transformational and transactional leadership: a meta-analytic test of their relative validity.
T. Judge (2004)
WHAT DO PROACTIVE PEOPLE DO? A LONGITUDINAL MODEL LINKING PROACTIVE PERSONALITY AND CAREER SUCCESS
S. Seibert (2001)
Linking job demands and resources to employee engagement and burnout: a theoretical extension and meta-analytic test.
Eean R. Crawford (2010)
The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors.
R. Cropanzano (2003)
Appreciative inquiry and organizational transformation : reports from the field
Ronald E. Fry (2002)
Leading change: why transformation efforts fail
J. Kotter (2009)
Personality: A Psychological Interpretation.
D. Chapman (1938)
Manajemen Sumber Daya Manusia: Mencapai Keunggulan Bersaing= Human Resource Management: Gaining a competitive Advantage Ed.6.; BUKU-1
R. Noe (2010)
FATIGUED AND DISSATISFIED OR FATIGUED BUT SATISFIED? GOAL ORIENTATIONS AND RESPONSES TO HIGH JOB DEMANDS
N. W. V. Yperen (2002)