Please confirm you are human (Sign Up for free to never see this)
← Back to Search
Supervisor Support, Role Ambiguity And Productivity Associated With Presenteeism: A Longitudinal Study
Q. Zhou, L. F. Martinez, A. Ferreira, P. Rodrigues
Published 2016 · Psychology
Save to my Library
Download PDFAnalyze on Scholarcy
Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity.
This paper references
Employee Creativity: Personal and Contextual Factors at Work
G. R. Oldham (1996)
Role Theory: Expectations, Identities, and Behaviors
B. Biddle (1979)
A meta-analytic examination of the correlates of the three dimensions of job burnout.
R. Lee (1996)
Factors in absenteeism and presenteeism: life events and health events
J. MacGregor (2008)
Organizational stress : studies in role conflict and ambiguity
R. Kahn (1964)
Role Conflict and Ambiguity in Complex Organizations.
J. R. Rizzo (1970)
Leader-member exchange in a Chinese context: Antecedents, the mediating role of psychological empowerment and outcomes
S. Aryee (2006)
Item Content Versus Item Wording: Disentangling Role Conflict and Role Ambiguity
E. K. Kelloway (1990)
Recovery, work engagement, and proactive behavior: a new look at the interface between nonwork and work.
S. Sonnentag (2003)
Presenteeism: at work--but out of it.
Paul Hemp (2004)
Overall justice, work group identification and work outcomes: Test of moderated mediation process
Charmi Patel (2012)
Stress in organizations.
R. Kahn (1992)
The Work Limitations Questionnaire
D. Lerner (2001)
VALIDATION INTO PORTUGUESE LANGUAGE OF PRESENTEEISM SCALESWLQ-8 AND SPS-6
A. Ferreira (2010)
Can work make you sick? A meta-analysis of the relationships between job stressors and physical symptoms
A. Nixon (2011)
CARELESSNESS AND DISCRIMINABILITY IN WORK ROLE REQUIREMENT JUDGMENTS: INFLUENCES OF ROLE AMBIGUITY AND COGNITIVE COMPLEXITY
E. C. Dierdorff (2007)
Attendance dynamics at work: the antecedents and correlates of presenteeism, absenteeism, and productivity loss.
G. Johns (2011)
The Social Information Processing Model of Task Design: A Review of the Literature
J. Thomas (1983)
How psychological stress in the workplace influences presenteeism propensity: A test of the Demand–Control–Support model
G. Jourdain (2014)
Sick but yet at work. An empirical study of sickness presenteeism
G. Aronsson (2000)
Longitudinal studies in organizational stress research: a review of the literature with reference to methodological issues.
D. Zapf (1996)
The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees' level of trust
James B. DeConinck (2010)
A dialectical theory of the decision to go to work: Bringing together absenteeism and presenteeism
J. Halbesleben (2014)
When supervisors feel supported: relationships with subordinates' perceived supervisor support, perceived organizational support, and performance.
L. Shanock (2006)
The Social Psychology of Organizations
D. Katz (1966)
Role stressors, service worker job resourcefulness, and job outcomes: An empirical analysis
Eric G. Harris (2006)
Role Conflict and Role Ambiguity: Integration of the Literature and Directions for Future Research
M. Van Sell (1981)
Presenteeism and absenteeism: differentiated understanding of related phenomena.
E. Gosselin (2013)
A social information processing approach to job attitudes and task design.
G. R. Salancik (1978)
Trust in Management and Performance: Who Minds the Shop While the Employees Watch the Boss?
Roger Mayer (2005)
Meta-Analytic Review of Leader-Member Exchange Theory: Correlates and Construct Issues
Charlotte R. Gerstner (1997)
Work Role Ambiguity, Job Satisfaction, and Job Performance: Meta-Analyses and Review
D. J. Abramis (1994)
The Influence of Culture, Community, and the Nested-Self in the Stress Process: Advancing Conservation of Resources Theory
S. Hobfoll (2001)
Common method biases in behavioral research: a critical review of the literature and recommended remedies.
P. M. Podsakoff (2003)
Work Processes, Role Conflict, and Role Overload
Samuel B. Bacharach (1990)
Present but sick: a three‐wave study on job demands, presenteeism and burnout
E. Demerouti (2009)
A review of health-related work outcome measures and their uses, and recommended measures.
B. Amick (2000)
Health, Absence, Disability, and Presenteeism Cost Estimates of Certain Physical and Mental Health Conditions Affecting U.S. Employers
R. Goetzel (2004)
A META-ANALYSIS OF WORK DEMAND STRESSORS AND JOB PERFORMANCE: EXAMINING MAIN AND MODERATING EFFECTS
Simona Gilboa (2008)
Emotional exhaustion as a predictor of job performance and voluntary turnover.
T. A. Wright (1998)
Presenteeism and health over time among Chinese employees: The moderating role of self-efficacy
L. Lu (2014)
Presenteeism, Power and Organizational Change: Long Hours as a Career Barrier and the Impact on the Working Lives of Women Managers
R. Simpson (1998)
Sickness Presenteeism: Prevalence, Attendance-Pressure Factors, and an Outline of a Model for Research
G. Aronsson (2005)
Leadership in Organizations.
Stuart C. Freedman (1981)
Workplace presenteeism: How behavioral professionals can make a difference.
D. Whitehouse (2005)
Sickness absence as risk-taking behaviour: A study of organisational and cultural factors in the public sector
A. Grinyer (2000)
A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings
S. E. Jackson (1985)
Data analysis in social psychology.
D. Kenny (1998)
Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link?
F. Jaramillo (2011)
Sick at work: presenteeism among nurses in a Portuguese public hospital.
L. F. Martínez (2012)
Presenteeism and burnout among teachers in public and private Portuguese elementary schools
A. Ferreira (2012)
Measuring Perceived Supervisory and Organizational Support
J. Kottke (1988)
Stanford Presenteeism Scale: Health Status and Employee Productivity
C. Koopman (2002)
Conservation of resources. A new attempt at conceptualizing stress.
S. Hobfoll (1989)
The Social Psychology of Organizations, (2nd Ed): Daniel Katz and Robert L. Kahn New York: Wiley, 1978, 838 pp.
P. Wright (1979)
A. Michel (2011)
Stress, appraisal, and coping
R. Lazarus (1974)
Variation of Operator's Strategies and Regulating Effects on Workload
J. C. Sperandio (1971)
Stress and Job Performance: Theory, Research, and Implications for Managerial Practice
S. Jex (1998)
Presenteeism in the workplace: A review and research agenda.
G. Johns (2010)
Stress, social support, and the buffering hypothesis.
S. Cohen (1985)
On Chi-Square Difference and z Tests in Mean and Covariance Structure Analysis when the Base Model is Misspecified
K. Yuan (2004)
Stress in organizations
S. Sonnentag (2003)
Targeted RM in industrial facilities.
D. Hutchinson (2002)
A comparison of methods to test mediation and other intervening variable effects.
D. MacKinnon (2002)
Technostress: Technological Antecedents and Implications
Ramakrishna Ayyagari (2011)
Present and unaccounted for.
J. Hummer (2002)
Role, Role Conflict, and Effectiveness: An Empirical Study
J. W. Getzels (1954)
RMediation: An R package for mediation analysis confidence intervals
Davood Tofighi (2011)
Reliability and Validity of the Stanford Presenteeism Scale
R. Turpin (2004)
Social factors in psychopathology: stress, social support, and coping processes.
R. Kessler (1985)
Exchange and Power in Social Life
P. Blau (1964)
Work environments and performance.
G. Hockey (2000)
This paper is referenced by
Working sick and out of sorts: a cross-cultural approach on presenteeism climate, organizational justice and work–family conflict*
A. Ferreira (2019)
Stres peran dan kinerja karyawan: pengujian model hubungan inverted-U
Hendryadi Hendryadi (2019)
The health-performance framework of presenteeism: Towards understanding an adaptive behaviour
M. Karanika-Murray (2020)
Presenteeism in Nurses: Prevalence, Consequences, and Causes From the Perspectives of Nurses and Chief Nurses
G. Shan (2020)
Motivation to Lead: Preparing Leaders of the Future through an Understanding of Role Ambiguity and Perceived Organizational Support
Joy Jones‐Carmack (2019)
Nurses’ Job Insecurity and Emotional Exhaustion: The Mediating Effect of Presenteeism and the Moderating Effect of Supervisor Support
Ji-hao Zhang (2020)
The impact of context on social identification : examining the effects of leadership and social roles
J. Cotler (2018)
Les exigences du travail et le bien-être dans la profession infirmière : le rôle des ressources émotionnelles
A. Djediat (2018)
Presenteeism: A review and research directions
D. Lohaus (2019)
Situation, personality and performance: An exploration of moderators and mediators:
F. Edgar (2018)
Concept analysis: Role ambiguity in senior nursing students
Beth Kalkman (2018)
Getting creative with resources : how resilience, task interdependence, and emotion sharing mitigate the damage of employee role ambiguity
D. Clercq (2019)
Working conditions in hospitals revisited: A moderated-mediated model of job context and presenteeism
Merce Mach (2018)
PENGARUH FAKTOR PEKERJAAN TERHADAP PRESENTEEISM (INFLUENCE OF JOB FACTORS TOWARDS PRESENTEEISM)
Sarah Mahfuz (2017)
Workplace Bullying and Presenteeism: The Path Through Emotional Exhaustion and Psychological Wellbeing
M. Neto (2017)
The Role of Work Engagement in Agile Software Development: Investigating Job Demands and Job Resources
Veronika Huck-Fries (2019)
Self-efficacy to spur job performance
D. Clercq (2018)
Studien zu mit Präsentismus zusammenhängenden Faktoren
D. Lohaus (2018)
Comparing empowering, transformational, and transactional leadership on supervisory coaching and job performance: A multilevel perspective.
M. Lee (2020)
Association between supervisors’ behavior and wage workers’ job stress in Korea: analysis of the fourth Korean working conditions survey
S. U. Kang (2017)
How Burnout Affects Turnover Intention? The Conditional Effects of Subjective Vitality and Supervisor Support
Meral Elçi (2018)
Perceived Self-Efficacy as a Mediator of the Relationship between Presenteeism and Employees’ Burnout
Norshiba Norhisham (2018)
Excessive availability for work: Good or bad? Charting underlying motivations and searching for game-changers
C. Cooper (2019)
Creating a Sustainable Workplace Environment: Influence of Workplace Safety Climate on Chinese Healthcare Employees’ Presenteeism from the Perspective of Affect and Cognition
Beini Liu (2020)
How daily negative affect and emotional exhaustion correlates with work engagement and presenteeism-constrained productivity
A. Ferreira (2019)
Role ambiguity and perceptions of unfair performance appraisals: mitigating roles of personal resources
D. Clercq (2019)
THE MEDIATING ROLE OF WORK ENGAGEMENT IN PRODUCTIVITY LOSS DUE TO PRESENTEEISM
Untangling financial stress and workplace productivity: A serial mediation model
M. Sabri (2020)
SOSYAL KAYTARMA ALGISININ ROL BELİRSİZLİĞİ İLE POLİTİK DAVRANIŞ İLİŞKİSİNDEKİ ARACILIK ROLÜNÜN YAPISAL EŞİTLİK MODELİ İLE İNCELENMESİ
Kemal Köksal (2019)
Depressive Symptomatology, Presenteeism Productivity, and Quality of Life: A Moderated Mediation Model
Sara L. Lopes (2018)
“To work, or not to work, that is the question” – Recent trends and avenues for research on presenteeism
S. Ruhle (2020)
PORTRAIT DES PRATIQUES LIÉES À L’USAGE DU STANFORD PRESENTEEISM SCALE (SPS-6) EN RECHERCHE : UNE ÉTUDE COMPARANT LES PROPRIÉTÉS DE TROIS VERSIONS DIFFÉRENTES DE L’INSTRUMENT
Martin Lauzier (2019)See more