Online citations, reference lists, and bibliographies.

The Nature Of Innovation In R&D- And Non-R&D-Intensive Service Firms: Evidence From Firm-Level Latent Class Analysis

A. Trigo
Published 2013 · Economics

Cite This
Download PDF
Analyze on Scholarcy
Share
Innovation in services has been largely characterised by the predominance of non-technological innovation and low intensity in research and development (R&D) activities. However, most cross-industry analyses still overlook the organisational character of innovation in services. In this article, we use latent class analysis to examine the nature of innovation in 2148 firms from 20 service industries in Spain. On the basis of the analysis of 10 innovation types and 5 kinds of innovation activities, a taxonomy composed of 2 R&D-intensive and 2 non-R&D-intensive clusters is proposed. The findings indicate that organisational innovation counts for three of the four profiles, the new management techniques being the most common organisational innovation in all clusters. Furthermore, micro- and small-sized firms from several subsectors are more likely to be R&D-oriented than medium and large companies. The results underline the coexistence of different innovation patterns within the same industry as well as the predominance of hidden innovators in several industries.
This paper references
Optimal cognitive distance and absorptive
B. Nooteboom (2007)
The impact of ICT on the growth of the service industries
Koson Sapprasert (2007)
Research and development (R&D) beyond manufacturing: the strange case of services R&D, R&D Management
I. Press. Miles (2007)
10.1016/S1053-5357(01)00126-3
Innovation in services and the attendant old and new myths
Faïz Gallouj (2002)
Applied Latent Class Analysis (Cambridge: Cambridge
J. A. Hagenaars (2003)
10.1016/J.RESPOL.2003.07.004
Identifying innovation in surveys of services: A Schumpeterian perspective
Ina Drejer (2004)
10.1080/0034340052000320887
Proximity and Innovation: A Critical Assessment
R. Boschma (2005)
Innovation in Services: Issues at Stake and Trends
J. Howells (2004)
Patterns of innovation organisation in service firms: portal survey results and theoretical models, Science
F. pp. 213–229. Djellal (2001)
2006 TrendChart report: can we measure and compare innovation in services?
M. Kanerva (2006)
10.1093/OXFORDHB/9780199286805.001.0001
The Oxford handbook of innovation
J. Fagerberg (2006)
Trade and Development in Services: A Technological Perspective
L. Soete (1989)
10.1016/J.OMEGA.2007.04.002
Innovation behavior in the hotel industry
Francina Orfila-Sintes (2009)
10.4337/9781843765370
Innovation in the Service Economy
Faïz Gallouj (2002)
10.1080/13662716.2011.541105
Patterns and Collaborators of Innovation in the Primary Sector: A Study of the Danish Agriculture, Forestry and Fishery Industry
Jesper Lindgaard Christensen (2011)
10.2307/2391725
Conceptual issues in the study of innovation
G. Downs (1976)
10.4337/9781849803304
The Handbook of Innovation and Services
Faïz Gallouj (2010)
Fostering innovation in services. A report submitted by the Expert Group on Innovation in Services (Brussels: Directorate-General for Enterprise
(2007)
Aná lisis de las actividades de innovació n tecnoló gica en el añ o
Sise (2003)
Innovation in Services Through the Looking Glass of Innovation Studies
A. Salter (2006)
Hidden innovation in the creative industries
I. Miles (2008)
10.1016/0016-3287(93)90106-4
Services in the new industrial economy
I. Miles (1993)
Promoting the Role of R&D in Services. A report of the CREST OMC Working Group
(2009)
10.1504/IJSTM.2008.019710
Is there a rationale for services R&D and innovation policies?
P. Hertog (2008)
Productivity policy in service sector
W Baumol (1985)
10.1021/cen-v025n026.p1855
The Employment Outlook
W. J. Murphy (1947)
Services innovation: a reconfiguration of innovation studies
I Miles (2001)
Edition) (Madird: Spanish Foundation for Science and Technology [FECYT]). (Original title: Informe Pitec 2008. La innovació n en la empresa españ ola
J C Fariñ As (2008)
Neglected innovators: How do innovative firms that do not perform R&D innovate? : Results of an analysis of the Innobarometer 2007 survey No. 215
A. Arundel (2008)
The innovation in the Spanish Enterprise
J. C. 183–221. Fariñas (2010)
The Application of Latent Class Analysis on the Measurement of Human Resource Management Practices
Morten Berg Jensen (2003)
10.1017/S1744137405000044
Models of knowledge and systems of governance
C. Antonelli (2005)
10.1080/10438590701362874
PATTERNS OF INNOVATION IN THE SERVICE SECTOR: SOME INSIGHTS FROM THE SPANISH INNOVATION SURVEY
Jose A. Camacho (2008)
The Economics of Knowledge (Cambridge, MA: MIT Press)
D. Madrid. Foray (2004)
10.1016/J.RESPOL.2005.02.001
The Dynamics of Technological Change in UK Retail Banking Services: An Evolutionary Perspective
D. Consoli (2005)
10.1016/S0148-2963(02)00275-8
Service productivity: Towards a conceptualization of the transformation of inputs into economic results in services
Christian Grönroos (2004)
10.1080/02642060902793631
Diversity of innovation patterns in services
X. Vence (2009)
10.2307/256406
Organizational Innovation: A Meta-Analysis Of Effects Of Determinants and Moderators
F. Damanpour (1991)
10.1111/1475-5661.00042
Why do business service firms cluster? Small consultancies, clustering and decentralization in London and southern England
D. Keeble (2002)
The Handbook of Innovation and Services: A Multi-disciplinary Perspective
Faïz Gallouj (2010)
10.4337/9781781950203
Productivity, Innovation and Knowledge in Services
J. Gadrey (2002)
10.1016/J.RESPOL.2010.01.010
Technological regimes and the variety of innovation behaviour: Creating integrated taxonomies of firms and sectors
M. Peneder (2010)
10.1080/00401706.1998.10485497
Latent Class and Discrete Latent Trait Models: Similarities and Differences
R. Goldstein (1998)
10.1111/j.1467-9310.2007.00473.x
Research and Development (R&D) Beyond Manufacturing: The Strange Case of Services R&D
I. Miles (2007)
10.5465/AMBPP.2005.18783564
Optimal cognitive distance and absorptive capacity
B. Nooteboom (2005)
10.1016/0048-7333(84)90018-0
Sectoral Patterns of Technical Change : Towards a Taxonomy and a Theory : Research Policy
K. Pavitt (1984)
The fruit flies of innovation: a taxonomy of innovative small firms, Research Policy
J.P.J. De Jong (2006)
10.1080/1043859022000029221
The sources and aims of innovation in services: Variety between and within sectors
B. Tether (2003)
10.7551/mitpress/2613.001.0001
Economics of knowledge
D. Foray (2004)
10.1016/J.RESPOL.2005.09.007
The fruit flies of innovations: A taxonomy of innovative small firms
J. Jong (2006)
10.1016/J.RESPOL.2006.05.006
Innovation in services in networks of organizations and in the distribution of services
E. D. Vries (2006)
September) Research and Development Needs of Business Related Service Firms
B. Tether (2006)
10.1016/J.RESPOL.2007.04.008
What exactly are technological regimes?: Intra-industry heterogeneity in the organization of innovation activities
A. Leiponen (2007)
10.1080/13662711003633371
Patterns of Innovation Capabilities in KIBS Firms: Evidence from the 2003 Statistics Canada Innovation Survey on Services
N. Amara (2010)
OECD/Eurostat . Oslo Manual-Guidelines for Collecting and Interpreting Technological Innovation Paris, France:
Data Third (2005)
10.2139/ssrn.1626805
Product, Process and Organizational Innovation: Drivers, Complementarity and Productivity Effects
M. Polder (2010)
10.1016/0048-7333(96)00884-0
AN EVOLUTIONARY APPROACH TO TECHNOLOGICAL INNOVATION IN AGRICULTURE: SOME PRELIMINARY REMARKS
M. Possas (1996)
10.1016/0048-7333(86)90012-0
Towards a theory of innovation in services
R. Barras (1986)
10.1108/09564230910964435
The New Service Economy: Challenges and Policy Implications for Europe
Javier Reynoso (2009)
10.1177/109467050024003
Improving Productivity in a Service Business
J. R. Brown (2000)
10.1080/13662710500088469
New Modes of Learning in Services: A Study of Hong Kong's Consulting Engineers
E. Baark (2005)
10.1080/02642060701856209
Services productivity revisited
A. Maroto (2008)
10.1093/icc/2.2.157
Technological Accumulation and Industrial Growth: Contrasts Between Developed and Developing Countries
M. Bell (1993)
10.1080/13662710701369205
Searching Near and Far: Determinants of Innovative Firms' Propensity to Collaborate Across Geographical Distance
Ina Drejer (2005)
10.1214/aos/1176344136
Estimating the Dimension of a Model
G. Schwarz (1978)
Barriers to innovation in services
B. Preissl (1998)
Production changes in the Spanish cod fishing industry: why institutional change
A. Trigo (2012)
10.2139/SSRN.1690950
Productivity Growth in Services Industries: An Assessment of Recent Patterns and the Role of Measurement
A. Wölfl (2003)
Managing Innovation: Integrating Technological, Market and Organizational Change
J. Tidd (1997)
10.2307/2670073
Latent Class and Discrete Latent Trait Models: Similarities and Differences
Ton Heinen (1996)
10.1016/J.RESPOL.2008.01.005
The organisational-cooperation mode of innovation and its prominence amongst European service firms
B. Tether (2008)
Frascati Manual: Proposed Standard Practice for Surveys on Research and Experimental Development
Oecd (2003)
February) Are specific policies needed to stimulate innovation in services? INNO-Metrics Thematic Paper, European Commission, Directorate-General for Enterprise and Industry
A Cruysen (2008)
10.1080/13662710600859157
Patterns of Technological Innovation in Knowledge‐Intensive Business Services
M. Freel (2006)
10.1016/S0048-7333(02)00091-4
Innovation modes in the Swiss service sector: a cluster analysis based on firm-level data
H. Hollenstein (2001)
10.1093/SPP/28.1.57
Patterns of innovation organisation in service firms: postal survey results and theoretical models
F. Djellal (2001)
Conceptualising service innovation and service innovation patterns
P Den Hertog (1999)
10.4337/1840649690.00011
The Misuse of Productivity Concepts in Services
J. Gadrey (2002)
10.1787/086461104618
Productivity Growth in Service Industries
A. Wölfl (2003)
10.1016/J.RESPOL.2005.03.002
Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies
C. Hipp (2005)
Can we measure and compare innovation in services? European Trend Chart on
M. pp. 680–693. Kanerva (2006)
Innovation in the service sector: analysis of data collected under the Community Innovation Survey (CIS-2)
B Tether (2002)
10.1080/13662710500087925
Organization of Knowledge and Innovation: The Case of Finnish Business Services
A. Leiponen (2005)
Production changes in the Spanish codfishing industry: Why institutional change is needed in order to survive
Manuel González-López (2011)
10.1080/01446190600799166
Organisation, ‘anchoring’ of knowledge, and innovative activity in construction
Ina Drejer (2006)
10.1016/S0166-4972(98)80033-3
Managing Innovation: Integrating Technological, Market and Organizational Change
G. Hayward (1998)
Innovation in Services: Inviting Cinderella to the Innovation Ball. Innovation and Technology Transfer, 4/04 (Luxemburg: European Commission, Directorate-General For Enterprise
(2004)
10.1504/IJTM.2012.045544
Non-technological and technological innovations: do services differ from manufacturing? An empirical analysis of Luxembourg firms
C. Mothe (2012)
10.1017/S1744137406000567
Services and systemic innovation: a cross-sectoral analysis
D. Consoli (2007)
10.1016/J.RESPOL.2007.01.006
Forms of knowledge and modes of innovation
Morten Berg Jensen (2007)
10.1142/S0219877013400282
MECHANISMS OF LEARNING AND INNOVATION PERFORMANCE: THE RELEVANCE OF KNOWLEDGE SHARING AND CREATIVITY FOR NON-TECHNOLOGICAL INNOVATION
Alexandre Trigo (2013)
10.1016/S0040-1625(00)00091-3
Internationalization of services: A technological perspective
M. Miozzo (1999)
10.1109/TAC.1977.1101594
A Bayesian comparison of different classes of dynamic models using empirical data
R. Kashyap (1977)
10.1080/13662710500087891
Do Services Innovate (Differently)? Insights from the European Innobarometer Survey
B. Tether (2005)
10.1016/J.RESPOL.2006.08.004
The innovative behaviour of tourism firms—Comparative studies of Denmark and Spain
Jon Sundbo (2007)
10.1080/10438590000000008
Sectoral Patterns Of Technological Change In Services
R. Evangelista (2000)
10.1016/S0048-7333(01)00172-X
Who co-operates for innovation, and why: An empirical analysis
B. Tether (2002)
Patterns of innovation in service industries
Regan Wong (2007)
10.1016/J.RESPOL.2008.03.011
Technological paradigms, regimes and trajectories: Manufacturing and service industries in a new taxonomy of sectoral patterns of innovation
F. Castellacci (2008)
Innovation systems in the service economy : measurement and case study analysis
J. Metcalfe (2000)
Oslo Manual: Proposed Guidelines for Collecting and Interpreting Technological Innovation Data
Oecd (2005)
September) Research and Development Needs of Business Related Service Firms. RENESER Project European Commission
P Den Hertog (2006)
10.1016/J.TECHNOVATION.2006.07.001
An analysis of firm-level innovation strategies in the US biotechnology industry
Linda A. Hall (2007)
10.1007/978-1-4615-4425-8_7
Service Innovation: What Makes it Different? Empirical Evidence from Germany
B. Preissl (2000)



This paper is referenced by
Do spillovers matter ? CDM model estimates for Spain using panel data
Esther Goya (2013)
10.1016/J.RESPOL.2017.10.004
The distinct signaling effects of R&D subsidy and non-R&D subsidy on IPO performance of IT entrepreneurial firms in China
J. Chen (2018)
10.1080/10438599.2019.1585639
Do knowledge-intensive business services innovate differently?
G. Cainelli (2020)
10.29333/ejmste/85874
Mobile Virtual Reality as an Educational Platform: A Pilot Study on the Impact of Immersion and Positive Emotion Induction in the Learning Process
E. Olmos-Raya (2018)
10.22215/timreview
Technology Innovation Management Review
C. McPhee (2012)
10.1007/S10961-017-9592-X
Service development accounts for an even smaller share of European R&D investments than we may think
Anders Broström (2017)
10.29333/EJMSTE/89530
Discussing the Effect of Service Innovation on Customer Satisfaction Based on Statistics Education – A Case on Qianjiangyue Leisure Farm
Shui-sheng Fan (2018)
10.1016/j.jbusres.2019.09.007
Innovation types and the search for new ideas at the fuzzy front end: Where to look and how often?
K. O'Brien (2020)
10.4028/www.scientific.net/AEF.11.70
Networking as Multi-Purposed Tool for Innovative Organizations in Rural Areas
Lívia Maria Costa Madureira (2014)
Service innovation in an evolutionary perspective
M. Janssen (2015)
10.1080/10438599.2016.1147194
Is newest always best? Firm-level evidence to challenge a focus on high-capability technological (product or process) innovation
Kr O'Brien (2016)
10.1007/S11846-016-0196-X
Determinants of innovativeness in SMEs: disentangling core innovation and technology adoption capabilities
Juan A. Martínez-Román (2017)
10.1016/j.ijinfomgt.2014.03.002
Innovation drivers in retail industry
E. Pantano (2014)
10.1080/00036846.2017.1355543
Firm innovation and productivity in Europe: evidence from innovation-driven and transition-driven economies
F. Crowley (2018)
10.19044/ESJ.2015.V11N10P%P
GOOD LAW AND POLICY-MAKING: A PREREQUISITE FOR COMPETITIVE INNOVATION STRATEGIES?
Inga Stankevičė (2015)
10.1007/978-3-319-94541-5_15
Role of Digitisation in Enabling Co-creation of Value in KIBS Firms
M. Ashok (2018)
10.1051/SHSCONF/20173901030
Innovation activities of firms: the case of 8 cis waves in the Czech industry between 2001 and 2014
Marek Vokoun (2017)
Innovation Strategies as Outcomes of KM Practices and Antecedents of Firm Performance: Evidence from European Economies
Inga Stankevičė (2015)
Innovation for Sustainability and Networking
Peter Kijkamp (2013)
How Important Are Internal Knowledge Flows for Firms' Innovative Performance in Spain?
Esther Goya (2014)
Essays on innovation, productivity and knowledge flows: evidence for Spanish firms
Esther Goya Carrillo (2015)
10.22215/TIMREVIEW/781
Radical Versus Incremental Innovation: The Importance of Key Competences in Service Firms
M. Engen (2014)
10.19044/ESJ.2014.V10N7P%P
INNOVATION STRATEGIES: THE PATTERNS ACROSS COUNTRIES, INDUSTRIES AND FIRM COMPETITIVENESS
Inga Stankevičė (2014)
10.2139/SSRN.2910339
The Use of SME Tax Incentives in the European Union
Sören M. Bergner (2017)
The impact of appropriation strategy on open innovation
Ming-Jen Yu (2014)
10.5585/RIAE.V19I1.13888
The role of strategy and organizational structure in non-R&D innovation
Lucy Carolina Elizalde-Bobadilla (2020)
Tax incentives for small and medium-sized enterprises - a misguided policy approach?
Sören M. Bergner (2017)
Examining dimensionality and interdependencies in the design of service innovation
M. Janssen (2013)
10.1016/J.RESPOL.2015.09.009
Inventing while you work: Knowledge, non-R&D learning and innovation
You-Na Lee (2016)
IL NETWORKING COME STRUMENTO MULTI SCOPO PER LE ORGANIZZAZIONI INNOVATIVE NELLE AREE RURALI
Lívia Maria Costa Madureira (2015)
10.1111/RADM.12369
Non‐R&D innovation and firms’ new product performance: the joint moderating effect of R&D intensity and network embeddedness
Xuemei Xie (2019)
10.1142/S1363919619500403
What Drives Enterprise Product Innovation? Assessing How Regional, National, And International Inter-Firm Collaboration Complement Or Substitute For R&D Investments
J. Aarstad (2019)
See more
Semantic Scholar Logo Some data provided by SemanticScholar